Privacy Policy

We collect information you voluntarily provide when you register, request a kundali, book a consultation, recharge your wallet, or contact us.

• Personal identifiers: name, email, phone number, date and place of birth, time of birth
• Account credentials and authentication data
• Payment information processed securely via our payment partners (we do not store full card details)
• Communication records of chats, calls, and video consultations for quality and dispute resolution
• Device and usage data: IP address, browser type, pages visited, referral URLs

Your data powers the personalised spiritual experience we promise.

• Generate accurate kundalis, horoscopes, and astrological reports
• Connect you with verified astrologers and pandits for consultations and poojas
• Process payments, recharges, refunds, and maintain wallet balances
• Send order confirmations, transactional emails, and important service updates
• Improve our platform, prevent fraud, and meet legal obligations

We never sell your personal information to third parties.

We share data only with: verified astrologers and pandits you choose to consult (limited to relevant chart data), payment processors, courier partners for prasad delivery, and law enforcement when legally required.

We implement industry-standard safeguards including encryption in transit (TLS), encrypted storage of sensitive data, role-based access controls, and regular security audits. No method of transmission over the Internet is 100% secure, but we take every reasonable measure to protect your data.

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format
• Lodge a complaint with the relevant data protection authority

We use cookies and similar technologies to remember preferences, maintain login sessions, and analyse traffic. You can disable cookies in your browser, but some features may not function correctly.

Our services are not directed to children under 18. We do not knowingly collect data from minors. If you believe a child has provided us data, please contact support and we will delete it promptly.

We may update this Privacy Policy from time to time. Material changes will be notified by email or a prominent notice on this page. Continued use of the service constitutes acceptance of the revised policy.